Privacy Policy
COLLECTION STATEMENT
Your privacy is important to us and we want to be open and transparent about how we collect, use, and share information about you.
TLH Recruitment is committed to complying with the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Cth) in relation to all Personal Information we collect. The Privacy Act incorporates the Australian Privacy Principles and personal information held by us will be treated in accordance with those principles.
TLH Recruitment does not collect personal or sensitive information unless it is necessary for the performance of its tasks or functions. This policy sets out the way we collect, use and protect your personal information, the circumstances where it may be disclosed to third parties, how you can access your Personal Information and what you can do if you have concerns with this policy or your privacy.
When we refer to “we”, “us”, or “our” in this policy, we mean TLH Recruitment, which controls the information collected when you use our services.
TLH Recruitment is committed to complying with the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Cth) in relation to all Personal Information we collect. The Privacy Act incorporates the Australian Privacy Principles and personal information held by us will be treated in accordance with those principles.
TLH Recruitment does not collect personal or sensitive information unless it is necessary for the performance of its tasks or functions. This policy sets out the way we collect, use and protect your personal information, the circumstances where it may be disclosed to third parties, how you can access your Personal Information and what you can do if you have concerns with this policy or your privacy.
When we refer to “we”, “us”, or “our” in this policy, we mean TLH Recruitment, which controls the information collected when you use our services.
WHAT IS PERSONAL INFORMATION?
Personal information is any information or opinion (whether true or not) about you. It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by TLH Recruitment in connection with your possible work placements.
Personal information includes sensitive information which could include, for example, relevant information about your health status or information obtained lawfully via a criminal history check. Under privacy laws we only collect personal information if it is necessary for the performance of one or more of our tasks or functions and, subject to the exceptions set out in privacy law, we would not collect sensitive information without your consent.
Personal information includes sensitive information which could include, for example, relevant information about your health status or information obtained lawfully via a criminal history check. Under privacy laws we only collect personal information if it is necessary for the performance of one or more of our tasks or functions and, subject to the exceptions set out in privacy law, we would not collect sensitive information without your consent.
WHO WILL BE COLLECTING YOUR PERSONAL AND SENSITIVE INFORMATION?
Your personal and sensitive information will be collected by TLH Recruitment for its own use.
HOW TO CONTACT US
If you wish to contact us about your personal or sensitive information you should contact TLH Recruitment on 1300 019 341 during normal office hours which are 9 am – 5 pm, Monday to Friday.
HOW YOUR INFORMATION WILL BE COLLECTED
Personal and sensitive information will be collected from you directly when you fill out and submit our registration form or any other information in connection with your application to us for registration.
Personal and sensitive information will also be collected when:
⦁ We receive any reference about you.
⦁ We receive results of inquiries that we might make of your former employers, work colleagues, professional associations, or registration bodies.
⦁ We receive the results of any competency or medical test.
⦁ We receive performance feedback (whether positive or negative) from host clients.
⦁ We receive any complaint from or about you in your workplace.
⦁ We receive any information about a workplace accident in which you are involved.
⦁ We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest, or inquiry in which you are involved.
⦁ You provide us with any additional information about you.
Personal and sensitive information will also be collected when:
⦁ We receive any reference about you.
⦁ We receive results of inquiries that we might make of your former employers, work colleagues, professional associations, or registration bodies.
⦁ We receive the results of any competency or medical test.
⦁ We receive performance feedback (whether positive or negative) from host clients.
⦁ We receive any complaint from or about you in your workplace.
⦁ We receive any information about a workplace accident in which you are involved.
⦁ We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest, or inquiry in which you are involved.
⦁ You provide us with any additional information about you.
HOW YOUR INFORMATION MAY BE USED
Your personal and sensitive information may be used in connection with:
⦁ Your actual or possible work placements.
⦁ Your performance appraisals.
⦁ Our assessment of your ongoing performance and prospects.
⦁ Any test or assessment (including medical tests and assessments) that you might be required to undergo.
⦁ Our identification of your training needs.
⦁ Any workplace rehabilitation.
⦁ Our management of any complaint, investigation, or inquiry in which you are involved.
⦁ Any insurance claim or proposal that requires disclosure of your personal or sensitive information.
⦁ Your actual or possible work placements.
⦁ Your performance appraisals.
⦁ Our assessment of your ongoing performance and prospects.
⦁ Any test or assessment (including medical tests and assessments) that you might be required to undergo.
⦁ Our identification of your training needs.
⦁ Any workplace rehabilitation.
⦁ Our management of any complaint, investigation, or inquiry in which you are involved.
⦁ Any insurance claim or proposal that requires disclosure of your personal or sensitive information.
YOUR PERSONAL AND SENSITIVE INFORMATION MAY BE DISCLOSED TO
⦁ Potential and actual employers and clients of the TLH Recruitment of Companies.
⦁ Referees.
⦁ Other members of the TLH Recruitment of Companies.
⦁ Our insurers.
⦁ A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information.
⦁ A Workers Compensation body.
⦁ Our contractors and suppliers – e.g., our IT contractors and database designers.
⦁ Any person or company with a lawful entitlement to obtain the information – e.g., other Government agencies i.e., Australian Tax Office and Child Support Agencies etc.
⦁ Superannuation funds.
We will not provide personal information to an organisation that is not covered by Australian laws or the Australian Privacy Principles without an individual’s consent. Prior to providing personal information to any third party, we will ensure the recipient agrees to acceptable arrangements for storing and using personal information.
If you do not give us the information, we seek
⦁ We may be limited in our ability to locate suitable work for you.
⦁ We may be limited in our ability to place you in work.
⦁ Referees.
⦁ Other members of the TLH Recruitment of Companies.
⦁ Our insurers.
⦁ A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information.
⦁ A Workers Compensation body.
⦁ Our contractors and suppliers – e.g., our IT contractors and database designers.
⦁ Any person or company with a lawful entitlement to obtain the information – e.g., other Government agencies i.e., Australian Tax Office and Child Support Agencies etc.
⦁ Superannuation funds.
We will not provide personal information to an organisation that is not covered by Australian laws or the Australian Privacy Principles without an individual’s consent. Prior to providing personal information to any third party, we will ensure the recipient agrees to acceptable arrangements for storing and using personal information.
If you do not give us the information, we seek
⦁ We may be limited in our ability to locate suitable work for you.
⦁ We may be limited in our ability to place you in work.
YOU CAN GAIN ACCESS TO YOUR INFORMATION TO CORRECT IT IF IT IS WRONG
Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.
If you can establish that personal or sensitive information that we hold about you is not accurate, complete, and up to date, we will take reasonable steps to correct it so that it is accurate, complete, and up to date.
If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete, and up to date, you may ask us to place with the information a statement by you that claims that information is not accurate, complete, and up to date.
If you wish to exercise your rights of access and correction you should contact TLH Recruitment on the contact details which are shown above.
In some cases, we may impose a moderate charge for providing access to personal or sensitive information i.e., Costs related to administration, time, photocopies etc. We will not charge you simply because you lodge a request for access.
You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information to determine what information may be provided.
If you can establish that personal or sensitive information that we hold about you is not accurate, complete, and up to date, we will take reasonable steps to correct it so that it is accurate, complete, and up to date.
If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete, and up to date, you may ask us to place with the information a statement by you that claims that information is not accurate, complete, and up to date.
If you wish to exercise your rights of access and correction you should contact TLH Recruitment on the contact details which are shown above.
In some cases, we may impose a moderate charge for providing access to personal or sensitive information i.e., Costs related to administration, time, photocopies etc. We will not charge you simply because you lodge a request for access.
You should also anticipate that it may take a little time to process your application for access as there may be a need to retrieve information from storage and review information to determine what information may be provided.
CONCERNS
If you have any concerns about our Privacy Policy, please contact us in writing to the Privacy Officer; [email protected]
